Elluminate Live! Services
Click here to connect to Moderator Training
Offered every Wednesdays between 2 and 4 pm
Elluminate Live! meeting rooms feature live audio, video, text chat, and a whiteboard on which you can draw, show images and share snapshots of your computer screen. LearnNow BC provides ongoing user support, training, and access to shared Elluminate Live! meeting rooms to all involved with British Columbia's K-12 programs. The rooms are a great place to invite colleagues to join you to collaborate online.
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Apple has just released a new version of Java: J2SE6 for Mac OS X 10.5. The J2SE6 release is currently incompatible with Elluminate Live! This update is not mandatory and there is no easy way to un-install J2SE6 once installed. Elluminate is currently working with Mac to resolve the incompatibility. Should you have any questions regarding the update of J2SE6, please feel free to contact Elluminate Support Center at (866) 388-8674, option #4, extension #2.
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Book a Meeting
All LearnNow BC users can book Elluminate meeting rooms for one-time events, meetings, classes or presentations.
Participant Training and Support
New and first time Elluminate users should begin with our Getting Started page.
Moderator Training and Support
LearnNow BC educators who wish to moderate sessions using Elluminate Live! have access to a variety of training and support options.
Technical Support
- 24 hour technical support is available from the Elluminate Live! Technical Support team at 1-866-388-8674
- The Elluminate Support page and Online Support Center contain extensive documentation, answers to frequently asked questions and a searchable knowledge base
- For questions relating directly to the LearnNow BC shared meeting rooms, please contact the LNBC Support Service Desk at support@learnnowbc.ca or call the toll free number at 1-800-946-8322.
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